Explore all the important details about your shopping experience with Woodka Interiors. From easy returns and fast shipping to secure payment options, we’ve got you covered every step of the way.
To search for specific items, use the search bar at the top of the page. You can type keywords like( furniture, decor, rugs,) and more. You’ll also find helpful categories in the dropdown, including:
Use these options to easily find what you need, or filter your search further. Need help? Contact our customer support team!
Ready to shop online with Woodka Interiors, simply follow these steps:
When you’re ready to check out:
Once your payment is confirmed, your order is all set, and you’ll get an email confirmation. If you need help at any point, just reach out to our friendly customer support team – we’re here to help!
We understand that waiting for your perfect piece can be frustrating, and we’re here to make sure you’re always informed. If the item you’ve ordered is on backorder, we’ll notify you with an estimated shipment date as soon as we have the most accurate information. While we work hard to restock and fulfill your order as quickly as possible, please note that backordered items may take a little longer to ship than in-stock products. Rest assured, we’ll process and ship your order as soon as it becomes available.
In the meantime, if you have any questions or need updates, our customer support team is just a message away and happy to assist you.
At this time, we do not offer wholesale pricing or options. We focus on providing high-quality products directly to our retail customers. We may provide discounts to registered professionals in the interior decor and renovation industry. If you’re interested in learning more, please contact us at info@woodkainteriors.com, and we’ll be happy to assist you!
At Woodka Interiors, we stand behind the quality of our products and strive to ensure that every purchase is a positive experience. Our dedicated customer service team is here to assist you with returns, exchanges, or any concerns you may have. Learn more about return process.
eGift cards are typically delivered via email within a few minutes of your purchase. However, please allow up to 24 hours for delivery in case of any delays. If you don’t receive your eGift card within this timeframe, feel free to contact us for assistance!
Orders are typically received within 5 to 7 days once dispatched. Please note that we cannot guarantee specific delivery dates or times, as shipping times may vary by product. Details will be specified in each product description. Our courier operates Monday to Friday, 08:00 - 17:00. If you have questions before placing your order, feel free to call us or contact us at info@woodkainteriors.com
Delivery costs for furniture vary. Some products qualify for free delivery, while others will have shipping fees calculated at checkout. For specific details, please check the product description or reach out to us for assistance!
All clients will receive SMS notifications from the courier on the day of delivery, including an estimated delivery time. If you miss the delivery, the courier will attempt to deliver your order again on the next business day. If you do not respond to the notice or arrange for redelivery within the specified timeframe, your package may be returned to us. In that case, we can assist you in rescheduling delivery, but please note that additional shipping fees may apply.
At Woodka Interiors, we’ve teamed up with the most trusted payment providers in South Africa to give you a seamless shopping experience. Choose from any of our 3 secure payment option methods at checkout. Instant & secure payment options via Credit card, Debit card or Instant EFT. We accept major credit cards, including Visa, MasterCard, MobiCred and American Express.
Yes, we partner with Payflex and Mobicred to provide flexible payment options. This allows you to spread your payments over time. You can learn more about these options during the checkout process, where you’ll find easy steps to apply.
Yes, we offer Laybuy as a payment option! You’ll make an initial deposit at the time of purchase with your chosen payment method. Once your full payment is complete, your order will be processed and shipped immediately. Contact us for more information.
Apart from shipping costs, there are no hidden fees. All charges will be clearly outlined during the checkout process.
We provide detailed measurements for each product in the description to help you assess whether it will fit in your desired space. All measurements are provided in centimeters for your convenience. This way, you can easily visualize the size of the item. We recommend measuring your area carefully, including any doorways or hallways the item must pass through. If you’re unsure about a specific measurement, our customer service team is here to help.
We work hard to provide the most accurate product images to give you a true representation of our items. However, please note that colors may appear slightly different depending on your screen settings or the lighting conditions in the photos. To help you get the best idea of the shade, we recommend checking the product description for any additional details on color variations. If you’re ever unsure, feel free to contact us—our customer service team can offer more specific information or help clarify any questions about colors or finishes.
